Buyer Terms
Last updated: December 2024
1. Bidding Eligibility
To place bids on Finds, you must:
- Have a verified email address
- Have a valid payment method on file
- Accept these terms and the general Terms of Service
- Be in good standing (no previous payment defaults)
Finds may require additional verification for high-value transactions (above EUR 20,000).
2. Bids Are Binding
Every bid you place is a legally binding commitment to purchase.
- You cannot retract a bid once placed
- If you are the highest bidder when the auction ends, you are obligated to complete the purchase
- This covers the hammer price (paid to the seller) plus the 5% buyer fee (paid to Finds)
Before bidding, ensure you have reviewed the listing thoroughly, including all photos, description, and seller disclosures.
3. Buyer Fee
The winning bidder pays a 5% buyer fee on the final hammer price. This fee is charged by Finds for platform services.
| Hammer Price | Buyer Fee (5%) | Total cost (price to seller + fee to Finds) |
|---|---|---|
| EUR 5,000 | EUR 250 | EUR 5,250 |
| EUR 15,000 | EUR 750 | EUR 15,750 |
| EUR 40,000 | EUR 2,000 | EUR 42,000 |
4. Bid Deposits
When you place your first bid on an auction, a temporary card hold is placed:
- Minimum hold: EUR 500
- Alternative: 5% of your bid amount, if higher
- Maximum hold: EUR 5,000
This hold serves as a bid deposit:
- If outbid: Released automatically within 24-48 hours
- If you win: Released once your buyer fee has been paid
- If you fail to pay: May be forfeited as a penalty
5. Payment Requirements
Deadline
The buyer fee must be paid within 5 business days of the auction ending.
Payment Methods
The buyer fee is paid to Finds by card only: credit/debit card (Visa, Mastercard). The hammer price is paid directly to the seller, not to Finds; Finds never holds the sale price.
What You Pay
- Hammer price (your winning bid): paid directly to the seller
- Buyer fee (5% of hammer price): paid to Finds by card
Transport, registration, insurance, and any other costs are separate and your responsibility.
6. Non-Payment Consequences
If you fail to complete payment:
- Day 1-3: Reminder emails sent
- Day 4: Final warning
- Day 6+:
- Bid deposit is forfeited (up to EUR 5,000)
- Bidding privileges suspended
- Vehicle may be offered to the next highest bidder
- Vehicle may be relisted
Repeat non-payers will be permanently banned from the platform.
7. Transport and Collection
You are responsible for arranging transport.
Important considerations:
- Many vehicles on Finds are non-running, barn finds, or project cars
- Flatbed/trailer transport is often required
- Coordinate collection timing with the seller within 14 days of payment
- If the vehicle is located in another country, you are responsible for cross-border transport
Finds does not provide transport services or recommendations. This is a transaction between you and the seller.
8. Registration and Documentation
You are responsible for all registration and documentation.
- Ensure you understand the registration requirements in your country
- Some vehicles may have documentation issues (especially barn finds and project cars)
- Ask the seller about documentation status before bidding if this is a concern
9. Due Diligence
Buy what you can see and understand.
- Review all photos carefully
- Read the full description and seller disclosures
- Ask questions in the comments section before the auction ends
- If possible, arrange an in-person inspection before bidding
Finds curates listings for quality but does not inspect vehicles or guarantee condition. All sales are "as-is" unless the seller explicitly states otherwise.
10. Disputes
If the vehicle significantly differs from the listing description, contact us immediately at disputes@finds.ro.
We will:
- Review the listing and seller disclosures
- Examine any evidence of misrepresentation
- Mediate between buyer and seller if necessary
Finds' goal is fair resolution, but we are not a warranty provider or arbitration service.
11. Contact
Questions about buyer terms?
Email: buyers@finds.ro
Frequently asked questions
What is the buyer fee on Finds?
The winning bidder pays a 5% buyer fee on the final hammer price. For example, a EUR 10,000 winning bid results in a total of EUR 10,500 due.
How does payment work after winning an auction?
You pay the 5% buyer fee to Finds within 5 business days of the auction ending, by card only (Visa, Mastercard). The hammer price is paid directly to the seller, not to Finds. Failure to pay the fee may result in forfeiture of your bid deposit.
What is anti-sniping protection?
If a bid is placed within the last 2 minutes of an auction, the auction is automatically extended by 2 minutes. This can occur up to 10 times, ensuring all bidders have a fair chance to respond.
Finds is operated by BetterQA, a quality assurance company based in Cluj-Napoca, Romania.